Course Summary:

This quality improvement series focuses on different quality improvement topics and uses short instructional videos to illustrate strategies organizations can use as quality improvement measures. Each video is a stand-alone topic that blends with the other topics as an instructional series.

Topics within the series include:
Affinity Diagrams, Histograms, Pareto Charts, Fishbone Diagrams, Brain Writing, Workplace Refocus, Radar Charts, Run Charts, Force Field Analysis, Prioritization Matrices, Scatter Diagrams.


  • Identify various tools that may be used to compare data within your organization.
  • Differentiate between various tools for identifying problems, organizing ideas, and presenting data that can be used in program planning.
  • Describe ways in which you can prevent fatigue in the workplace.

Continuing Education Information:  1.5 CECH (3/31/2019)

This educational activity is jointly provided by the Western Region Public Health Training Center and the University of Arizona Continuing Nursing Education.

University of Arizona Continuing Professional Education is an approved provider of continuing nursing education by the Continuing Nursing Education Group, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


CPEU Accredited Provider number: 21216

CHES Provider number:  99036

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest

Register for this course HERE.