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Pima County Human Centered Design

The Pima County Health Department is continually looking to improve the way we work, both internally and externally. We partnered with Human Centered Design (HCD) expert Elham Ali, MPH, PMP to train members of our Advancing Health Literacy team and to facilitate a Design Sprint for the program’s evaluation and a re-design of the user experience in our clinic setting.  

Human-Centered Design is a process and set of tools that can help us improve the way we make decisions, interact with the community, and design methods to make a healthy Pima County.  Every One. Every Where. Every Day. 

NOTE: The videos in this course are best viewed in Google Chrome. If you are having difficulty viewing try a different browser.

Learning Objectives

  • Learn the fundamentals of Human-Centered Design
  • Ability to identify and apply the five (5) phases of Design Sprints to a project of their choosing.

Target Audience: Public Health Administrative Professionals

Duration:  90 minutes

Continuing Education Information: None

Format:  Web-based on-demand

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Towards a Healthy Workplace Culture: Management Strategies and Tools

Build on your knowledge of a healthy and fair workplace culture and learn strategies to make improvements. This course will prepare you to take steps towards improving workplace culture through assessment and management of psychosocial factors key to a healthy workplace culture: psychological safety, meaning and purpose, inclusive leadership, autonomy, flexibility, and fairness.

Start with our foundational training on "Creating a Healthy and Fair Workplace Culture”.

Examples of evidence-based interventions and evaluation strategies will be featured in this course.  We will conclude with a test of competency and leave you with numerous useful resources for continued learning.

Learning Objectives: 

  • Identify major psychosocial factors and their impact on employee health and engagement
  • Plan and conduct a psychosocial risk assessment
  • Evaluate healthy culture interventions and measure outcomes

Target Audience: Public health professionals, Mental health professionals, Program Managers

Duration:  45 minutes

Continuing Education Information: 0.75 Category 1 Credits for CHES (0.5 advanced level), 0.75 continuing competency credits 

CHES Provider number:  99036

Created/Updated: February 2024
 

Format:  Self-paced course

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Creating a Healthy and Fair Workplace Culture

The COVID-19 pandemic has left its mark in many ways, not least on the way we work and on workplace culture. Employee wellbeing has become a business priority as employees are re-evaluating their work arrangements and purpose in life. It is not clear yet what long-term impact these significant changes will have on the health and wellbeing of employees. Published studies, survey, and assessments so far have produced varying findings.

Did you know? According to Gartner research in 2021, only 18% of employees indicate they work in a fair work environment.

This course will help you get ready to address the changes in working arrangements and create a healthy and fair workplace culture.  It will feature many examples of programs and strategies, and also several corporate case studies. We will conclude with a test of competency and leave you with numerous useful resources for continued learning. 

To continue learning more on this topic, after the completion of this training, enroll in "Towards a Healthy Workplace Culture: Management Strategies and Tools”.

Learning Objectives:

  • Recognize the significance of wellbeing strategies to address the future workplace challenges
  • Describe key characteristics of a healthy and fair workplace culture
  • Apply leadership strategies and practices for better wellbeing

Target Audience: Public health professionals, Mental health professionals, Program Managers

Duration:  60 minutes

Continuing Education Information: 1.0 Category 1 Credits for CHES, 1.0 continuing competency (0.5 advanced level)

CHES Provider number:  99036

Date of Publication: 10/2023
 

Format:  Self-paced course

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

La identificación de sobredosis de opioides

Más de 5 personas al día mueren por sobredosis en Arizona. La naloxona es un medicamento que salva vidas y reverse una sobredosis. Este entrenamiento está diseñado para que los trabajadores de salud comunitarios aprendan a reconocer una sobredosis y administrar naloxona. 

Los objetivos de este entrenamiento son:

1. Considerar las cuestiones contextuales asociadas con el mal uso de opioides.

2. Identificar las causas y consecuencias con el mal uso de opioides.

3. Reconocer la relevancia del estigma y el lenguaje de primera persona.

4. Desarrollar estrategias para identificar si alguien está sufriendo una sobredosis.

5. Aplicar los pasos para administrar naloxona.

Target Audience: Duration:  60 minutes

Format:  Recorded Presentation (6/23/2023)

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Overdose recognition and naloxone administration training

More than 5 people a day die from an overdose in Arizona. Naloxone is a life-saving drug that has the potential to reverse an overdose. Lena Cameron, BS and Bianca SantaMaria, MPH lead this training for community health workers to learn how to recognize an overdose and administer naloxone. 

Learning Objectives: 

  1. Define terms such as "adverse childhood experiences," Trauma," Substance Use Disorder," "Naloxone," and others.
  2. Summarize the current opioid epidemic in Arizona.
  3. Identify the relationship between trauma and substance use.
  4. Recognize signs of an opioid overdose.
  5. Show ability to respond to an opioid overdose using naloxone.
  6. Identify aftercare next steps, including where to refer to resources.
  7. Define risk reduction messages and resources to share with clients and communities.

Target Audience: Duration:  20 minutes

Format:  Recorded Presentation (5/11/2023)

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Opioid Stewardship Programs: An Organizational Strategy for Addressing Pain and Addiction

Opioid Stewardship Programs have the potential to respond to pain and addiction throughout an entire organization. Yet, only a small percentage of hospitals have implemented them. This training provides an organizational view of implementing OSPs into rural healthcare organizations.

Learning Objectives: 

  1. Review the relevance for OSP implementation in rural settings. 

  2. Examine the evidence for the 11 Opioid Stewardship Program strategies. 

  3. Evaluate the feasibility for implementation in rural healthcare settings. 

Target Audience: Duration:  60 minutes

Format:  Recorded Presentation 

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

A New Era of Treatment for Substance Use/Opioid Use Disorder

The adverse consequences of pain and opioids are significant. In order to respond to people with opioid use disorder (OUD) increased access to care is necessary. Dr. Grant walks through evidence-based policies, programs, and pharmaceutical options for treating people with OUD. 

Learning Objectives: 

  1. Identify the continuum of services for responding to chronic and the inherent interplay between pain, and SUD in rural settings (e.g., dependence vs. addiction).  

  2. Examine recent guidance for opioid prescribing, regulatory changes, and requirements for offering medications to treat substance use/opioid use disorder.  

  3. Apply latest information about SUD/OUD treatment through case study. 

Target Audience: Duration:  60 minutes

Format:  Recorded Presentation

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Enhancing Treatment for Chronic Pain: Opioids and Complementary Care

This training provides an overview of the neurobiology of pain and treatments including complementary options. Dr. Ibrahim shares his research on the health benefits of green light therapy for certain painful conditions. 

Learning Objectives: 

  1. Analyze opioids and complementary treatments for pain. 
  2. Examine the evidence surrounding green light therapy. 
  3. Evaluate options in rural settings.

Target Audience: Duration:  60 minutes

Format:  Recorded Presentation

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Integrating care: Advancing Health Equity through Whole Person Responses to Pain and Addiction

This recorded 1-hour webinar aims to offer solutions for addressing pain and addiction. It will provide an overview of integrated behavioral health care models, screening, brief intervention and referral processes, and individualize treatment considerations for culturally and linguistically diverse populations. 

Learning Outcomes:

  1. Recognize the need for integrated care models. 
  2. Develop strategies for screening, brief intervention/treatment, and referral. 
  3. Distinguish treatment methods for patients based individualized factors (e.g., diversity, culture; geography; pain with no history of opioid use disorder vs. pain with history of opioid use disorder).  


Presenter Bios:

Dr. Christina Arredondo - Dr. Arredondo currently resides in her hometown of Tucson, Arizona where she is raising her family amongst an extensive family unit. After graduating from Carleton College in Northfield, Minnesota with a BA in Psychology she worked in mental health treatment and research in San Francisco, CA and at Stanford University in Palo Alto, CA. Dr. Arredondo completed her medical school at University of Washington in Seattle and then Psychiatry Residency and Public Psychiatry Fellowship at Yale University. Later she returned to school for a Masters in Public Health in Epidemiology at Harvard University Chan School of Public Health. She has worked in various sectors of Psychiatry but her interests lie in capacity building in public health, Native health, behavioral health epidemiology, addiction services, integration of culture into a medical model of care, and teaching the next generation of Psychiatrists. She is currently the medical director of behavioral health and MAT at El Rio and of Desert Palms at Intermountain and works in both local and national addiction and mental health groups.

Dr. Mark Grant - Born in Phoenix, Arizona, Mark returned to the Southwest after completing medical school at Loyola Chicago. He completed his residency at the University of Arizona South Campus Family Medicine Program where he developed a passion for working with the underserved and homeless. Bilingual in Spanish, he also enjoys working with Spanish-speaking patients. Seeing the impact addiction had on patients in the Tucson community, Mark pursued a fellowship in addiction medicine to gain the skills that would help him better serve this population.

Dr. Natasha Mendoza - Natasha Mendoza, PhD is an Associate Professor in the School of Social Work at Arizona State University. Dr. Mendoza’s scholarship is focused on substance use, co-occurring disorders, and connecting service systems (i.e., harm reduction, treatment, crisis response, health care, criminal justice, and child welfare).  Additionally, Dr. Mendoza's work as a researcher and educator serves to explore and elucidate the ways in which identity (i.e., cultural, gender, sexual) and wellness may be assets in behavioral health.


Continuing Education Information:

CE/CME: This webinar meets the requirements for the California Board of Registered Nurses. Accreditation from the National Association of Social Workers has been approved. It has been endorsed by the Western Region Public Health Training Center. We have applied for CME and it's under review.


Understanding Self-Neglect and Responsive Approaches to Care and Support

The purpose of this training is to raise awareness of self-neglect among vulnerable adults in Hawaiʻi. Speakers will provide an overview of self-neglect, self-neglect statistics in Hawaiʻi, responsive interventions and helpful resources, and the role of Adult Protective Services.

Learning Objectives: 

  • Understand how self-neglect is defined by Hawaiʻi law and who is an Adult Protective Services client; 
  • Identify and assess key indicators of self-neglect; 
  • Understand ethical values and principles in working with people who self-neglect and "capacity to consent;" 
  • Distinguish key types of intervention for people who self-neglect.

Target Audience: Social workers, health educators, dietitians, and other public health professionals.

Duration: 1.5 hrs

Continuing Education Information: 1.5 Credits for CHES, 1.5 CPEUs for Registered Dietitians (meet ethics requirement)

The Academy of Nutrition and Dietetics (Academy) and Commission on Dietetic Registration (CDR) are not responsible for the provider’s interpretation of the Academy/CDR Code of Ethics for the Nutrition and Dietetics Profession or its enforcement as it relates to the scenarios and content presented in this activity.

CHES Provider number:  99036; CPEU Provider number: 21216
 

Format:  Recorded Webinar

Recording Date:  6/15/2023

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

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