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Mediation: Making Conflict Constructive

Learn key strategies used by mediators to effectively engage conflict - and transform challenging situations into opportunities for learning and growth - in this Mediation: Making Conflict Constructive course. Conflict is a natural occurrence when people with different backgrounds, identities, views, and ideas come together to work on a shared project or goal. In these lessons you will learn essential skills to make conflict constructive rather than destructive, and elevate your confidence and competence in finding common ground and creative solutions.

Learning Objectives: 

By the end of this training learners will be able to:

    • Recognize terms associated with mediation skills
    • Identify strategies for constructive conflict engagement
    • Apply mediation skills to conflict scenarios
    • Generate options to resolve conflict scenarios

Format: Self-paced training (work at your own pace, use "save and exit" as needed).

Duration:  ~ 45 minutes

Arranged by: Dulce Rodriguez, BS

Subject Matter Expert: Caitlan Hendrickson, M.Ed., Owner/Founder, Mutuality Realized LLC

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Published: April 2025

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 0.75  total advanced Category I continuing education contact hours (0.75 Continuing Competency Credits). WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Stock Albuterol Inhaler Training for School Personnel 2025

Course Summary

Asthma is life-threatening when students do not have the tools to manage symptoms effectively. The stock albuterol inhaler program provides an albuterol inhaler to be kept in the school health office (e.g., stock albuterol) in the event that a student is experiencing respiratory distress and does not have access to their own rescue inhaler. This e-learning course provides mandatory training for school personnel designated to administer the stock albuterol inhaler.

Learning Objectives

This training has been developed to assist in teaching school staff about asthma and administration of the stock albuterol inhaler.  After completing the course, learners will be able to:

  • Understand the basic pathophysiology of asthma and identify potential asthma triggers.
  • Explain how quick relief medications (e.g., albuterol) work to treat respiratory distress.
  • Recognize mild-moderate and severe respiratory distress.
  • Demonstrate the correct technique for administering a metered dose inhaler with a spacer or valved-holding chamber.
  • Determine the course of action for managing mild-moderate and severe respiratory distress
  • Describe maintenance of the stock rescue inhaler.

Target Audience: Educators/Trainers, Nurses

Duration: 45 minutes

Continuing Education Information: 1.0 CECH for CHES (1.0 Category 1, 1.0 Continuing Competency

Format: Web-based training, Self-study

Created/Updated: July 2023

Author: Ashley A. Lowe, PhD, MSPH, Program Director, Stock Inhaler for Schools Program

This course is the result of a collaboration between the WRPHTC, the American Lung Association in Tucson Arizona, the Pima County Health Department and Asthma & Airway Disease Research Center at The Mel and Enid Zuckerman College of Public Health at the University of Arizona. 

Public Health Learning Navigator Quality Seal

Stock Naloxone Training for School Personnel 2025

Course Summary

The purpose of this training is to train both licensed and unlicensed school personnel on how to reverse an opioid overdose using a rescue medication called naloxone. It is recommended you complete this training annually. This training should take approximately 30 minutes to complete.

The training will be covered in four lessons: 

  • Session 1 provides a brief overview of the history of the opioid epidemic, opioid overdoses in Arizona, current patterns of opioid use in adolescents, and how Arizona state laws protect you when administering Naloxone (a life-saving medication that can reverse an opioid overdose). 
  • Session 2 introduces opioids including background information on what opioids are, how they work, and how to recognize an opioid "high" versus an overdose. We will also guide school personnel in differentiating between an opioid overdose versus other emergency health conditions that may present similar signs and symptoms. 
  • Session 3 discusses naloxone, how it reverses opioid overdose, and common misconceptions about the medication. 
  • Session 4 discusses how to administer stock naloxone during an opioid overdose using a standing order and protocol created by the Arizona Department of Health Services (ADHS).

Learning Objectives

  1. Understand opioid basics, the opioid epidemic, the existing laws in place to allow for naloxone use in K-12 schools, and current trends in opioid use and overdose in Arizona.

  2. Differentiate between an opioid "high" versus an opioid overdose and an opioid overdose versus other emergency conditions that may present similar signs and symptoms.

  3. Understand how naloxone works to counter the effects of an opioid overdose and common myths about naloxone.

  4. Demonstrate the proper action to take in case of an opioid overdose at school (4R’s; Recognize, Respond, Reverse, Refer).

  5. Use the Arizona Department of Health Services existing standing medical order and a standardized protocol for stock naloxone administration in K-12 schools.

  6. Describe appropriate steps to take after an overdose including the appropriate documentation and mandatory reporting requirements to the county health departments and the Arizona Department of Health Services.

Target Audience: Educators/Trainers, Nurses

Duration: 30 minutes

Format: Web-based training, Self-study

Created/Updated: July 2024

Authors: Ashley A. Lowe, PhD, MSPH |Davina Dobbins, MPH, MBA |Megan Peterson, MPH, BSN |Emily Waldron, MPH


Special thanks to our community partners, the University of Arizona Health Sciences Asthma & Airway Disease Research Center, Maricopa County Department of Public Health, the Pima County Health Department, and the Arizona School Nurse Access Program at the Arizona Department of Education for assisting in the development and provision of this training.

Kyah’s EPICourse for Arizona Schools 2025-2026

Anaphylaxis is life-threatening when students do not have the tools to treat symptoms effectively. Schools keep stock epinephrine auto-injectors in the event that a student is experiencing any symptoms associated with anaphylaxis and do not have access to their own epinephrine auto-injector. This e-learning course provides mandatory training for school personnel designated to administer the epinephrine auto-injector.

Learning Objectives

This training has been developed to assist in teaching school staff about food allergies, anaphylaxis, and the use of stock epinephrine auto-injectors. After completing the course, learners will be able to:

  • Define keywords and identify common trigger foods 
  • Recognize symptoms of severe allergic reactions and anaphylaxis
  • List the steps for administering an epinephrine auto-injector in an emergency
  • Explain the purpose of the School Surveillance and Medication Program in Arizona school systems
  • Explain the significance of these statements:
Epi FIRST, Epi FAST
ReACT

Step In, Step Up, Save a Life

  • Complete the following school action steps:
     - Post-event evaluation report
     - Annual staff training
     - School’s stock epinephrine maintenance

We hope this course helps increase the preparedness and confidence of school personnel to take proper action with their stock epinephrine when an event of anaphylaxis occurs.

Training Length: approximately 45 min.

Continuing Education: 0.75 Continuing Competency Credits for CHES, 1.0 credit for Registered Dietitians

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest 

Course Updated: May 2021

Understanding Medical Aid in Dying

This presentation will focus on the role of the Medical Aid in Dying (MAID) Team and the requirements of the law with the Our Care, Our Choice Act (OCOCA).

Learning Objectives
Upon completion of this CE, participants will...
  1. Understand the roles and collaboration of healthcare providers—including Nurses, APRNs, Physicians, Mental Health Professionals, Community Health Workers, and Nurse Navigators—in delivering team-based, patient-centered care for MAID and OCOCA, with a focus on patient education, care coordination, and resource navigation.
  2. Develop communication techniques and care strategies that prioritize patient understanding, support resources, and advocacy to effectively navigate and coordinate care for OCOCA.
  3. Review clinical competencies and legal requirements for participating in medical aid in dying, including an overview of the current law and key OCOCA provisions.

Format: Recorded webinar.

Recorded on: 4/17/2025

Duration:  90 minutes

Speakers: Michelle K. Cantillo, RN, Hawaii Pacific Health, Advance Care Planning Coordinator; Susan Amina, NP, Kaiser Permanente (Retired); Charlotte Charfen, Emergency Medicine Physician, Writer, Educator.

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available for recording: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours. WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Mental Health Mini-Talks: Guiding Public Health Workplaces from Stress to Resilience

Join us for practical insights and strategies to foster a culture of well-being in public health by examining the root causes and impact of burnout, along with strategies for resilience, exploring psychological safety as a key to workplace well-being, and introducing the Leading for Wellness framework, which outlines leadership behaviors that support employee wellness and organizational success.

Featured Experts & Topics:

  • Marissa Alert, PhD – The prevalence and impact of burnout in public health
  • Andrea Herron, MA – Creating a psychologically safe work environment
  • Katina Sawyer, PhD – The role of leadership in employee mental health

Target Audience: Allied Health Professionals, General Public Health Professionals, Mental Health Professionals, Others.

Recorded Date: March 13, 2025, 3:00-4:30pm (PT/MST)

Duration: ~ 1 hour and 30 minutes

Continuing Education Information: 1.50 CECH for CHES

Mental Health Mini-Talks: Guiding Public Health Workplaces from Stress to Resilience

***This live webinar has expired. An archived version of presentation is available HERE***

Join us for practical insights and strategies to foster a culture of well-being in public health by examining the root causes and impact of burnout, along with strategies for resilience, exploring psychological safety as a key to workplace well-being, and introducing the Leading for Wellness framework, which outlines leadership behaviors that support employee wellness and organizational success.

Featured Experts & Topics:

  • Marissa Alert, PhD – The prevalence and impact of burnout in public health
  • Andrea Herron, MA – Creating a psychologically safe work environment
  • Katina Sawyer, PhD – The role of leadership in employee mental health

Target Audience: Allied Health Professionals, General Public Health Professionals, Mental Health Professionals, Others.

Recorded Date: March 13, 2025, 3:00-4:30pm (PT/MST)

Duration: ~ 1 hour and 30 minutes

Continuing Education Information: 1.50 CECH for CHES

An Integrative Approach to Treating Eating Disorders

This training focuses on eating disorders, providing essential knowledge for professionals. The presenter explores why these disorders are often misunderstood, highlighting their complexity and the challenges they present in treatment. The presenter then introduces her method for treating eating disorders, which emphasizes addressing underlying issues and teaching foundational skills. This approach empowers clients to achieve full recovery. The goal is to equip professionals with tools to navigate these challenging cases effectively.

Learning Objectives: 

By the end of this training learners will be able to:

  • Identify at least 1 psychological or emotional function that eating disorders may serve.
  • List at least 3 warning signs or symptoms of eating disorders. 
  • Identify 1 specific action individuals can take to support someone struggling with an eating disorder. 

Format: Recorded webinar.

Duration:  90 minutes

Speakers: Bethany C. Crowley, LMFT, CEDS, BCN and Daryl Ann Smith, RD, Certified Eating Disorder Specialist

Recorded on: 3/6/2025

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours. WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Barriers to Health in Former Incarcerated Populations

Native Hawaiians have the highest incarceration rate of any ethnic group in the state of Hawai'i. This training will provide an overview of the health barriers faced by formerly incarcerated populations, explore the factors contributing to high recidivism rates within the Hawai'i Department of Corrections and Rehabilitation, offer strategies for supporting individuals in accessing social services, and discuss ways to eliminate barriers to healthcare.

Learning Objectives: 

By the end of this training learners will be able to:

  • Identify three public health strategies that reduce recidivism. 

  • Demonstrate how to assist men and women of incarceration in receiving social services.

  • Identify at least two systemic barriers to healthcare access for formerly incarcerated populations

Format: recorded webinar

Duration:  90 minutes

Recorded on: 2/20/2025

Speaker: Francine Dudoit-Tagupa, RN

Target Audience: Public Health Professionals including community health workers, physicians, nurses, social workers, dietitians, and health educators.

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours (1.5 Continuing Competency Credits). WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Utilizing Feedback for Effective Change Management

Developing a feedback loop is essential for effective change management. This training encourages you to explore how feedback loops can guide strategy development to achieve change objectives while fostering a supportive environment for transformation. You’ll identify ways to gather feedback, embrace flexibility, and refine your approach to successfully reach your change goals.

Learning Objectives

By the end of this training, learners will be able to:

  • Define change goals and metrics
  • Identify sources and methods that are aligned to the change goals
  • Analyze and share feedback
  • Apply feedback


Arranged by: Caitlin Meyer Krause, MPH
Subject Matter Expert:  Carolyn Smith Casertano, APR, Fellow PRSA
Duration:  ~30 minutes
Target Audience: Public Health and Healthcare Professionals working in management positions.
Published: 1/2025
Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Continuing Education:

Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 0.5 total Category I continuing education contact hours (0.5 Continuing Competency Credits). WRPHTC provider number 99036.


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The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

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