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This quality improvement series focuses on different quality improvement topics and uses short instructional videos to illustrate strategies organizations can use as quality improvement measures. Each video is a stand-alone topic that blends with the other topics as an instructional series.

Topics within the series include:

• Affinity Diagrams,
• Brain Writing,
• Fishbone Diagrams,
• Histograms,
• Pareto Chart,
• Workplace Refocus,
• Radar Charts,
• Scatter Diagrams,
• Force Field Analysis,
• Prioritization Matrices,
• Run Chart.

Learning Objectives:

• Identify various tools that may be used to compare data within your organization.
• Differentiate between various tools for identifying problems, organizing ideas, and presenting data that can be used in program planning.
• Describe ways in which you can prevent fatigue in the workplace.

Target Audience:  Educators/ Trainers, Policy/ Planner, Public Information/ Media Specialists

Duration:  ~ 1 hour

Continuing Education Information:  1.5 CECH for CHES

CHES Provider number:  99036

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest

Format: Web-based Training, Self-Study

Created/Updated: 2/1/2016

Author/ Presenter:  Ray Andrade

Toward Universal Design is a 3-part series starting with a presentation given by Dr. Amanda Kraus, followed by an archived version of a live question and answer session, and finishing with a panel discussion with people discussing their experience living with a disability. Universal design refers to an over-arching set of ideals to create buildings, environments, products and activities that are Universally accessible to all members of society. While this is a hefty goal, this module will help individuals to understand its importance from a disability standpoint.

Part 1: Increasing Access and Inclusion in Events, Processes, and Experiences through Intentional Planning.

Part 2: "Question and Answer Session"

Part 3: “Disability Perspectives on the Impact of Design” (60 min.)

Learning Objectives:

Participants will:

• Develop a practical understanding of Universal Design (UD) concepts.
• Identify barriers to access and inclusion in physical, technology and curricular environments.
• Describe the positive and negative impacts of design in personal and professional experiences.
• Use first-hand narrative to explore the impact of design in the disability experience.

Target Audience:  General Public Health Staff

Duration:  ~ 2 hours

Continuing Education Information:  2.0 CECH for CHES

Format: Web-based Training, Self-Study

Created/Updated: 2012

Presenter:  Dr. Amanda Kraus

This module provides an introduction to strategic planning. It includes: 1) an overview of terminology, 2) a background about the benefits and uses of strategic planning, 3) and a description of a methodology for conducting planning in simple contexts. It concludes with examples of strategic plans from public health and other agencies.

Learning Objectives:

By the end of this training, learners will be able to:

• Define planning, strategy, and strategic planning.
• Outline why strategic planning is done, as well as the benefits of strategic planning.
• Distinguish between simple, complicated, and complex situations in strategic planning.
• Describe two strategic planning processes

• Consider several practical examples of strategic planning.

Target Audience:  Policy/ Planner, Public Health

Tier(s) and Competency Domain(s):  Tier Two – Policy Development/ Program Planning Skills, Financial Planning and Management Skills, Leadership and Systems Thinking Skills; Tier Three – Policy Development/ Program Planning Skills, Financial Planning and Management Skills, Leadership and Systems Thinking Skills.

Duration:  ~ 1 hour

Continuing Education Information:  1.0 CECH for CHES

Format: Web-based Training, Self-Study

Created/Updated:  N/A

Author(s) and Presenter(s):  Ernest P. Schloss, PhD

Evaluators from the Arizona Supplemental Nutrition Assistance Program - Education Arm (SNAP-Ed) provide an overview of their program planning process, specifically as related to re-evaluating and defining the focus of their obesity prevention initiative. This course presents examples of conducting a root cause analysis, developing a logic model, and utilizing the Socio-Ecological Model throughout the process of program planning and evaluation.

Goals:

• Develop evaluative thinking in leaders and managers.
• Understand best practice program planning and evaluation in public health.

Learning Objectives:

• Employ appropriate methods to engage your priority users in program planning for obesity prevention.
• Prepare to create or revise a program logic model that is informed by root-cause analysis and evidence-based theory.
• Appraise your obesity-prevention program's current stage of development as it relates to best-practice planning.

Target Audience:  Dietitians, Nurses, Policy/ Planner, Public Health

Tier(s) and Competency Domain(s):  Tier Two – Policy Development/ Program Planning Skills, Financial Planning and Management Skills; Tier Three – Policy Development/ Program Planning Skills.

Duration:  ~ 45 minutes

Continuing Education Information:  1.0 CECH for CHES 

Format: Web-based Training, Self-Study

Created/Updated:  July 10, 2016

Author(s) and Presenter(s):  Theresa LeGros, MA; Lauren McCullough, MPH; Laurel Jacobs, DrPH, MPH

This training will inform nutrition educators about the most effective approaches to nutrition education based on current literature, in order to develop the skills and plans necessary to implement these approaches. There are nutrition education tools and approaches available to public health professionals that can be used to improve the nutrition of families. The video will demonstrate some of those tools and approaches and provide examples of agencies already operating to provide effective nutrition education.

Learning Objectives:

• Learn strategies to make nutrition education more meaningful and effective in their communities.
• Identify and compare WIC nutrition education techniques.
• Identify the most effective educational approaches based on research findings.
• Describe recommendations for nutrition education.

Target Audience:  Allied Health Professionals, Dietitians, Educators/ Trainers, Social Workers, Case Manager.

Duration:  ~ 35 minutes

Continuing Education Information:  0.5 CECH for CHES

CHES Provider number:  99036

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest

Format: Web-based Training, Self-Study

Created/Updated:  2016

Author(s):  Yael Greenblatt, M.S.

Become familiar with a variety of food programs that can be used at Farmers’ Markets while learning the benefits of Farmers’ Markets and ways to promote Farmers’ Markets within your community.

Learning Objectives:

• Identify food programs that can be used at Farmers' Markets
• Describe the benefits of Farmers' Markets
• Examine ways to promote Farmers' Markets within your community

Target Audience:  Dietitians, Educators/ Trainers, Social Workers, Public Health, Case Manager.

Duration:  ~ 30 minutes

Continuing Education Information:  0.5 CECH for CHES

Format: Web-based Training, Self-Study

Created/Updated:  5/23/2016

Author(s):  Kristina Valbuena, BS, DTR and Dezi Abeyta, BS