Archives: <span>Courses</span>

Professional development and continual learning is critical to developing new skills, staying up-to-date on best practices, and advancing careers. This training will review techniques to motivate, guide, and develop staff. Participants will learn of workforce development opportunities to guide employees within behavioral health organizations.

Learning Objectives:

• Recognize the importance of motivating employees and identify appropriate methods of motivating employees
• Describe the most successful approaches for guiding employees and expanding their knowledge and skill levels
• Identify personal strengths and areas of improvement and know who and how to ask for help when needed

Target Audience:  Mid-level supervisors

Duration:  45 minutes

Continuing Education Information:  0.75 Category 1 CHES Credits, 0.5 Continuing Competency

Format:  Web-based Training, Self-Study

Created/Updated:  October 2020

Author(s)/ Presenter(s):  Michael Mandel, MBA

Leadership skills better equip people to influence others to develop new skills, realize their potential, and work collectively toward a common goal. This training will focus on building and strengthening leadership skills for mid-level supervisors. Participants will learn what makes an effective leader and techniques for managing work, problem solving, and critical thinking that help support supervisors in behavioral health organizations.

Learning Objectives:  

1. Identify various leadership strategies to improve team performance
2. Describe ways to facilitate change in the workplace 
3. Apply successful methods for managing the work of employees

Target Audience: Mid-level supervisors

Duration: ~ 45 minutes

Continuing Education Information: 0.75 Category 1 CHES Credits, 0.75 Continuing Competency Credits

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest

Format:  Web-based Training, Self-Study

Created/Updated:  September 2020

Author(s)/ Presenter(s):  Kenneth Schachter, MD, MBA

Arranged by:  Caitlin Meyer Krause, MPH; Instructional Specialist

Performance management is an important piece to a successful workplace. Through performance management, supervisors work together with their employees to help them be successful in their assigned position. This training will focus on performance management skills for supervisors working in behavioral health organizations. Participants will learn components of, and tools for, effective management skills to help their employees succeed in the workplace.

Learning Objectives:  

1. Review the importance of and list effective strategies for identifying and developing employee skills
2. Identify successful approaches for effective employee evaluations 
3. Discuss the importance of and methods for providing employee feedback and frequency

Being professional is much more than appropriate dress and the degree you earned; it's how you interact and respond to the environment and people around you. This training module is to prepare you for the workplace, or to give you a refresher on effective, professional communication in the workplace. 

Communication is at the core of effective public health practice, and effective public health communication has been recognized by many public health leaders as a requirement to promote health and protect the public.

Learning Objectives:

• Understand the role of emotional intelligence plays in professional communication
• Recognize ways to engage professionally in the workplace
• Identify five components of proper email communication in a professional setting

Target Audience: Students, General Public Health Staff

Continuing Education Information:  0.5 Category 1 CHES Credits, 0.5 Continuing Competency

CHES Provider ID:  99036

Format: Web-based, Self-study

Created/Updated: June, 2020

Author(s)/ Presenter(s):  Brittney Trang