Leadership Training: Communication and Negotiation Strategies

Good
negotiation skills are important tools and solutions to “sticky” problems in
professional communication. Negotiation
is at the core of conflict resolution and mediation. This training offers tools
of how to become skilled in ways of communication and negotiation, with a focus
on consultative negotiation.

Learning
Objectives:

1.

Discuss the four components
of negotiation

2.

Review the stages of
negotiation

3.

Explore the
assumptions and expectations when negotiating

4.

Examine an
application of negotiating

Target Audience: Public
health leadership

Duration: 1
hour (self-paced)

Continuing Education Information: N/A

Format: Self-paced

Created: 10/24/17

Partners:
Arizona
Local Health Officers Association

Author(s): Elizabeth
Kent, JD