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Involucrando a las personas con discapacidad y sus familias: estrategias de comunicación y apoyo

Aumente sus habilidades para ayudar a las personas con discapacidad a vivir una vida saludable e inclusiva. Complete escenarios interactivos que resaltan la importancia de la comunicación culturalmente receptiva que lo retaran a pensar críticamente sobre cómo apoyar la independencia, la calidad de la atención médica y la navegación comunitaria. Revise las barreras que existen para que las personas con discapacidades reciban atención médica y otros servicios. Explore cómo las políticas pueden afectar a las personas con discapacidades y considere formas de defender a las personas con discapacidades. Recursos integrales seran proporcionados.

If English is your preferred language, you may take the English language version of this course here. 

Objetivos de aprendizaje

Al finalizar esta capacitación, los estudiantes podrán:

  • Describir los principios de autodefensa, inclusión y respeto importantes para las personas con discapacidades.

  • Practicar una comunicación culturalmente receptiva e inclusiva para personas con discapacidad.

  • Discutir políticas relacionadas con la atención médica y los derechos de las personas con discapacidad.

  • Identificar recursos para personas con discapacidad y sus redes de apoyo.

Formato: Formación basada en web, Autoaprendizaje

Duración: ~90 minutos

Autor(es): Barbara Brent, MS, Community Systems Change Liaison; Celina Urquidez, MPH Clinic and Education Coordinator from the University of Arizona Sonoran Center for Excellence in Disabilities.

Organizado por: Allison Root, DrPH, MS, RDN

Traducido por: Dulce Rodríguez, BS, Western Region Public Health Training Center

Audiencia objetiva: Profesionales de la salud pública, incluyendo promotores de salud, médicos, enfermeras, trabajadores sociales, dietistas y educadores en salud.

Creado: 4/2025

Divulgaciones: Los planificadores, revisores y autores no tienen conflictos de intereses declarados

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours, 1.5 continuing competency credits. WRPHTC provider number 99036.
  • Continuing Professional Education Units for Dietitians (CPEUs): As a Jointly Accredited Organization, the WRPHTC is approved to offer continuing professional education units by the Commission on Dietetic Registration. The WRPHTC designates this activity for 1.5 contact hours for dietitians. Dietitians should enter activities as type 102 on their Activity Log.

Accreditation Statements


The WRPHTC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team through November 2025.
 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Using the Rhetorical Situation for Persuasive Health Communication

This micro-training highlights the rhetorical situation as a key strategy for effective, persuasive public health communication. By aligning purpose, audience, genre, and context with clear, accessible language, public health professionals can effectively engage communities and drive positive health outcomes.

*Please make sure you're logged in if you want to receive a course certificate for this micro-training. 

Learning Objectives: 

By the end of this training learners will be able to:

  • Define rhetorical situation
  • Identify the components of rhetorical situation
  • Describe how rhetorical situation relates to public health communication
  • Apply rhetorical situation to public health scenarios to effectively communicate with your audience


Format: Self-paced training

Duration:  ~10 minutes

Arranged by: Dulce Rodriguez, Instructional Specialist

Subject Matter Experts: Laura Gronewold, PhD

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Published: June 2025

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: None

Determinantes sociales de la salud

Aumente sus habilidades para ayudar a las personas con discapacidad a vivir una vida saludable e inclusiva. Complete escenarios interactivos que resaltan la importancia de la comunicación culturalmente receptiva que lo retaran a pensar críticamente sobre cómo apoyar la independencia, la calidad de la atención médica y la navegación comunitaria. Revise las barreras que existen para que las personas con discapacidades reciban atención médica y otros servicios. Explore cómo las políticas pueden afectar a las personas con discapacidades y considere formas de defender a las personas con discapacidades. Recursos integrales seran proporcionados.

If English is your preferred language, you may take the English language version of this course here. 

Objetivos de aprendizaje

Al finalizar esta capacitación, los estudiantes podrán:

  • Describir los principios de autodefensa, inclusión y respeto importantes para las personas con discapacidades.

  • Practicar una comunicación culturalmente receptiva e inclusiva para personas con discapacidad.

  • Discutir políticas relacionadas con la atención médica y los derechos de las personas con discapacidad.

  • Identificar recursos para personas con discapacidad y sus redes de apoyo.

Formato: Formación basada en web, Autoaprendizaje

Duración: ~90 minutos

Autor(es): Barbara Brent, MS, Community Systems Change Liaison; Celina Urquidez, MPH Clinic and Education Coordinator from the University of Arizona Sonoran Center for Excellence in Disabilities.

Organizado por: Allison Root, DrPH, MS, RDN

Traducido por: Dulce Rodríguez, BS, Western Region Public Health Training Center

Audiencia objetiva: Profesionales de la salud pública, incluyendo promotores de salud, médicos, enfermeras, trabajadores sociales, dietistas y educadores en salud.

Creado: 4/2025

Divulgaciones: Los planificadores, revisores y autores no tienen conflictos de intereses declarados

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours, 1.5 continuing competency credits. WRPHTC provider number 99036.

Accreditation
 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

PTSD & Trauma: The Impact on Individuals, Providers, and the Community

This presentation will look at types of trauma and the factors that impact the development of Post-Traumatic Stress Disorder (PTSD). It will look at how PTSD shapes an individual’s sense of self and their perspectives of the world around them. A review of vicarious traumatization will identify ways that providers can safeguard against being affected by their clients’ experiences of trauma. A brief discussion on common treatments for PTSD and coping skills for high levels of anxiety will be held. Lastly, community resources for crisis support will be identified. 

 Upon completion of this CE, participants will... 

1. Discuss different types of traumas experienced and the effects on the individual

2. Outline the negative impact of PTSD on the individual 

3. Review vicarious traumatization for providers treating trauma 

4. Discuss common treatments and coping skills to address high levels of anxiety and PTSD 5. Identify crisis community resources

Format: Recorded webinar

Duration:  90 minutes

Speaker:  Mestisa C. Gass, PsyD, Mental Health America of Hawai'i

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Recorded on:  June 12, 2025

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available for Recording: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours (1.5 Continuing Competency Credits). WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Strategic Communication: Writing Data and Policy Briefs to Influence Change

A brief is a common communication tool to share data and inform decision making. Both policy briefs and data briefs are shared by health departments and public health organizations for the purpose of informing the public and policymakers, influencing policy, and driving change. Learn tools and strategies to write briefs that effectively summarize your data and communicate the impact of your programs.

Learning Objectives:

By the end of this course, you will be able to:

  •  Define the purpose of a brief

  • Compare key elements of a policy and data brief

  • Describe best practices for format and design

  • Recognize what makes a data or policy brief effective


Format: Self-paced training (work at your own pace, use "save and exit" as needed).

Duration:  30 -60 minutes

Created by: Caitlin Meyer, MPH

Target Audience: Public Health Professionals 

Published: May 2025

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

Continuing Education: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.0  total Category I continuing education contact hours (1.0 Continuing Competency Credits). WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.



Transitioning from Hospital to Home: Supporting Parents in their New Roles

Having a newborn infant often represents a major transition in a person's life. With short hospital stays after the birth of an infant, parents may not be fully prepared to address situations as they arise. Accessible resources and supportive community services can help parents as they transition from hospital to home. This presentation will address common newborn conditions (based on clinical practice), breastfeeding barriers (problem identified and evident by decreasing breastfeeding rates in the US during an infant's first year of life), and postpartum depression (problem identified by the 11.4% native Hawaiian/Pacific Islander rate of postpartum depression from the Health Resources and Services Administration government website).

Learning Objectives
Upon completion of this activity, participants will...
  1. Identify newborn conditions in the hospital that may or may not continue to be an issue at home.
  2. Discuss obstacles and potential solutions to ensure successful and sustained breastfeeding.
  3. Describe symptoms of postpartum depression and options for treatment.

Format: Recorded webinar.

Duration:  90 minutes

Speaker: Connie Andrejko, DO, MSHQS, CPE, FAAP.

Recorded on: 5/1/2025

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available for recording: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.5  total Category I continuing education contact hours. WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Mediation: Making Conflict Constructive

Learn key strategies used by mediators to effectively engage conflict - and transform challenging situations into opportunities for learning and growth - in this Mediation: Making Conflict Constructive course. Conflict is a natural occurrence when people with different backgrounds, identities, views, and ideas come together to work on a shared project or goal. In these lessons you will learn essential skills to make conflict constructive rather than destructive, and elevate your confidence and competence in finding common ground and creative solutions.

Learning Objectives: 

By the end of this training learners will be able to:

    • Recognize terms associated with mediation skills
    • Identify strategies for constructive conflict engagement
    • Apply mediation skills to conflict scenarios
    • Generate options to resolve conflict scenarios

Format: Self-paced training (work at your own pace, use "save and exit" as needed).

Duration:  ~ 45 minutes

Arranged by: Dulce Rodriguez, BS

Subject Matter Expert: Caitlan Hendrickson, M.Ed., Owner/Founder, Mutuality Realized LLC

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Published: April 2025

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: 

  • Continuing Education Contact Hours for Certified Health Education Specialists (CHES): This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 0.75  total advanced Category I continuing education contact hours (0.75 Continuing Competency Credits). WRPHTC provider number 99036.

 

The WRPHTC is a Designated Multiple Event Provider of Continuing Education Contact Hours (CECH) for Certified Health Education Specialists (CHES) through the National Commission for Health Education Credentialing, Inc.

Stock Albuterol Inhaler Training for School Personnel 2025

Asthma is life-threatening when students do not have the tools to manage symptoms effectively. The stock albuterol inhaler program provides an albuterol inhaler to be kept in the school health office (e.g., stock albuterol) in the event that a student is experiencing respiratory distress and does not have access to their own rescue inhaler. This e-learning course provides mandatory training for school personnel designated to administer the stock albuterol inhaler.

Learning Objectives

This training has been developed to assist in teaching school staff about asthma and administration of the stock albuterol inhaler.  After completing the course, learners will be able to:

  • Understand the basic pathophysiology of asthma and identify potential asthma triggers.
  • Explain how quick relief medications (e.g., albuterol) work to treat respiratory distress.
  • Recognize mild-moderate and severe respiratory distress.
  • Demonstrate the correct technique for administering a metered dose inhaler with a spacer or valved-holding chamber.
  • Determine the course of action for managing mild-moderate and severe respiratory distress
  • Describe maintenance of the stock rescue inhaler.

Target Audience: Educators/Trainers, Nurses

Duration: 45 minutes

Continuing Education Information: 1.0 CECH for CHES (1.0 Category 1, 1.0 Continuing Competency

Format: Web-based training, Self-study

Created/Updated: July 2023

Author: Ashley A. Lowe, PhD, MSPH, Program Director, Stock Inhaler for Schools Program

This course is the result of a collaboration between the WRPHTC, the American Lung Association in Tucson Arizona, the Pima County Health Department and Asthma & Airway Disease Research Center at The Mel and Enid Zuckerman College of Public Health at the University of Arizona. 

Public Health Learning Navigator Quality Seal

Stock Naloxone Training for School Personnel 2025

The purpose of this training is to train both licensed and unlicensed school personnel on how to reverse an opioid overdose using a rescue medication called naloxone. It is recommended you complete this training annually. This training should take approximately 30 minutes to complete.

The training will be covered in four lessons: 

  • Session 1 provides a brief overview of the history of the opioid epidemic, opioid overdoses in Arizona, current patterns of opioid use in adolescents, and how Arizona state laws protect you when administering Naloxone (a life-saving medication that can reverse an opioid overdose). 
  • Session 2 introduces opioids including background information on what opioids are, how they work, and how to recognize an opioid "high" versus an overdose. We will also guide school personnel in differentiating between an opioid overdose versus other emergency health conditions that may present similar signs and symptoms. 
  • Session 3 discusses naloxone, how it reverses opioid overdose, and common misconceptions about the medication. 
  • Session 4 discusses how to administer stock naloxone during an opioid overdose using a standing order and protocol created by the Arizona Department of Health Services (ADHS).

Learning Objectives

  1. Understand opioid basics, the opioid epidemic, the existing laws in place to allow for naloxone use in K-12 schools, and current trends in opioid use and overdose in Arizona.

  2. Differentiate between an opioid "high" versus an opioid overdose and an opioid overdose versus other emergency conditions that may present similar signs and symptoms.

  3. Understand how naloxone works to counter the effects of an opioid overdose and common myths about naloxone.

  4. Demonstrate the proper action to take in case of an opioid overdose at school (4R’s; Recognize, Respond, Reverse, Refer).

  5. Use the Arizona Department of Health Services existing standing medical order and a standardized protocol for stock naloxone administration in K-12 schools.

  6. Describe appropriate steps to take after an overdose including the appropriate documentation and mandatory reporting requirements to the county health departments and the Arizona Department of Health Services.

Target Audience: Educators/Trainers, Nurses

Duration: ~30 minutes

Format: Web-based training, Self-study

Created/Updated: July 2024

Authors: Ashley A. Lowe, PhD, MSPH |Davina Dobbins, MPH, MBA |Megan Peterson, MPH, BSN |Emily Waldron, MPH


Special thanks to our community partners, the University of Arizona Health Sciences Asthma & Airway Disease Research Center, Maricopa County Department of Public Health, the Pima County Health Department, and the Arizona School Nurse Access Program at the Arizona Department of Education for assisting in the development and provision of this training.

Kyah’s EPICourse for Arizona Schools 2025-2026

Anaphylaxis is life-threatening when students do not have the tools to treat symptoms effectively. Schools keep stock epinephrine auto-injectors in the event that a student is experiencing any symptoms associated with anaphylaxis and do not have access to their own epinephrine auto-injector. This e-learning course provides mandatory training for school personnel designated to administer the epinephrine auto-injector.

Learning Objectives

This training has been developed to assist in teaching school staff about food allergies, anaphylaxis, and the use of stock epinephrine auto-injectors. After completing the course, learners will be able to:

  • Define keywords and identify common trigger foods 
  • Recognize symptoms of severe allergic reactions and anaphylaxis
  • List the steps for administering an epinephrine auto-injector in an emergency
  • Explain the purpose of the School Surveillance and Medication Program in Arizona school systems
  • Explain the significance of these statements:
Epi FIRST, Epi FAST
ReACT

Step In, Step Up, Save a Life

  • Complete the following school action steps:
     - Post-event evaluation report
     - Annual staff training
     - School’s stock epinephrine maintenance

We hope this course helps increase the preparedness and confidence of school personnel to take proper action with their stock epinephrine when an event of anaphylaxis occurs.

Training Length: approximately 45 min.

Continuing Education: 0.75 Continuing Competency Credits for CHES, 1.0 credit for Registered Dietitians

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest 

Course Updated: May 2021

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